Johnson County Wastewater and the public water utilities are separate entities and are governed by different governmental bodies. Continue to protect public health and the environment by producing drinking water that meets all regulatory requirements. Develop long range plan for drinking water lime residuals disposal. To report a sewer backup that requires immediate attention, please call Johnson County Wastewater's 24/7 Emergency Line913-715-8600. For example, JCW has been directed to uphold: New ammonia release criteria for area waterways, which will provide better protection for fish and other aquatic life. Services include: *Potable water is suitable for drinking because it is clean and uncontaminated. If you feel that the periods used to calculate yourwinter water useare inaccurate or not a reflection of your usage, you are required to have and to maintain reasonable documents and records to reflect the use, by volume and strength, of the sewerage system. You may contact them by calling 913-895-1800. We typically have nine crews cleaning more than 2.5 million feet of sewer lines each year! Bills are mailed on the first working day of the month. You will need to update the payment amount to include the deposit if required. The City of Olathe allocates utility charges based upon accounting principles developed by the American Water Works Association (AWWA). Monday Friday, 8 a.m. to 5 p.m. - Call 913-971-9311 to provide your payment confirmation number. Over a 35-year period, it will save JCW hundreds of millions of dollars. Welcome Guide for New Customers | WaterOne If you have questions about your water bill, please contact your water company. Household Hazardous Waste, Johnson County Environmental, 913-715-6900. Popularity:#3 of 44 Water Departments in Kansas#391 in Water Departments. Contact Customer Service to make payment arrangements if your water service is scheduled to be disconnected. Online Utility Account > Main Menu > Pay Now - Olathe, KS To see how Olathe compares to other cities for stormwater, check out this service charge comparison chart. Water quality compliance requirements is another driver of increased costs. Winter water usage is used in the wastewater bill calculation to avoid charging for usual heavier summer uses such as watering your lawn and garden, washing your car, or filling your swimming pool. JCW does not provide location services and does not have the ability to assist with questions concerning flags or markings. Complete the Mill Creek, Prairie to Cedar, Phase 1 Stormwater Improvements Project which will reduce flooding risks for 19 structures in the FEMA floodplain in downtown Olathe. The goal of this project is to invest in innovative materials and techniques to build and extend the life of Infrastructure. Olathe, KS - Global Menu These systems are typically maintained by the cities in Johnson County. Continue overall quality of service rating above 90% on quarterly ETC surveys for residential trash, curbside recycling, and yard waste collection services. Payment Options | Johnson County Kansas View and pay bills online. 111 S. Cherry St., Olathe, KS 66061. ), Small Commercial (wastewater discharge of 27,000 gallons per day or less), Large Commercial and Industrial (wastewater discharge of more than 27,000 gallons per day), Subscribers (wholesale customers such as other political units and municipal corporations within the Johnson County Wastewater Sewer District), Exempt (real estate property in the Johnson County Wastewater Sewer District are determined to be exempt from ad valorem taxes, but not from wastewater charges). Please call the Johnson County Wastewater Customer Service Center at 913-715-8590to report all billing issues. Find 2 external resources related to Olathe Water Billing. In 2013, JCW moved the EDU from the tax roll to the user charge bill. The Kansas Water Plancost is a pass-through fee from the State of Kansas; the state charges for every 1,000 gallons of water used. Crews typically operate between 7 a.m. and 3:30 p.m. Monday-Friday, but may be out afterhours as well. Check out the latest JoCo Magazine or The Best Times. Johnson County Wastewater's fats, oils and grease program back in full swing in 2023. . Johnson County Government is now taking applications for the fall 2023 session of JoCo Academy, open to Johnson County residents and employees. 11811 S. Sunset Dr., Suite 2500, Olathe, KS 66061. No convenience fees apply. Monday Friday, 8 a.m. to 5 p.m. - Call 913-971-9311. If blank, total amount due on account will be applied. Typically, a cup or two of water will fill up the trap in the drain and stop any sewer smell from escaping. This excludes Saturday/Sunday and City observed holidays. You are account has been succesfully verified. The service charge increase is $1.05 per bill. Typically, a backup of any drain not located on the lowest level of your home is due to an internal clog and a plumber can help with that. These service charges have been assessed by the City of Olathe for several years. Pay My Bill; Charges from Johnson County Wastewater are for the safe and efficient transport of wastewater from your home and the treatment of that water before returning it to area creeks, lakes, and rivers. Receive electronic copies of your bill. Enter the customer and account numbers provided by your utility. City of Olathe is setting the standard for Excellence in Customer Service. Name Olathe Water Billing Address 100 East Santa Fe Street Olathe, Kansas, 66061 Phone 913-782-2600 Hours Mon-Fri 8:00 AM-5:00 PM Develop a sustainable biosolids reuse program to protect the City from continued rising costs for the landfill disposal. Stay in the top 10% of the highest performers in the nation on drinking water treatment measurements from the ETC survey. Contact Us. Pay My Bill; First Time User; Accounting for the water, sewer, solid waste and stormwater funds is published in theCity of Olathe Budgetthrough Enterprise Funds supported by user fees similar to a private business enterprise. There are several reasons for annual rate increases. That number is 913-715-6653. get driving directions from your location. Increased nutrient removal requirements. Johnson County Wastewateris a sanitary sewer provider in Johnson County, Kansas. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. Bill Pay Options | Johnson County Kansas Call 1-855-748-6017 to make a payment by phone toll free. Johnson County Wastewater collects, transports, and treats wastewater before it is returned to streams and creeks. In 2014, JCW completed a multi-year conversion of its billing method to a unified rate model. If this is the case please come talk with Scott Eklund and together figure out a way to get ahead on the bill to avoid getting the $10.00 late fee which goes on the account on the 21st. Customers with Low Pressure Sewer, Grinder Pump Issues, Call 913-715-1777. JohnsonCounty Wastewater billing statements follow the public water utilities by about two weeks. Participate in Watershed Organization planning activities to prioritize funding for streambank stabilization projects. Look for billing statements in envelopes clearly marked with the Johnson County Wastewater logo and address. Because Johnson County Wastewater is a separate utility that is not associated with any of the independently owned and operated water companies providing water service within our service district, it is necessary for us to send a separate billing statement. A delinquent notice will be mailed five days after the due date if payment has not been received. Cost hikes in fuel prices, equipment, and maintenance expenses have all led to the need for the 2023 rate increase. As part of its strategic planning process, Johnson County Wastewater annually reviews its operations and plans rate adjustments accordingly, based on changes in the economyand prices for utilities and chemicals used in the operations of wastewater facilities. View map of Olathe Water Billing, and get driving directions from your location. Septic tank users do not pay the User Charge because they are not connected to the sanitary sewer system. Storm water is water from rain and other sources that drains into a street drainage system where it flows to streams and creeks. Phone. The City adopted a new block rate structure for water bills starting in 2023. The due date is 30 days from the statement date. City of Olathe is setting the standard for Excellence in Customer Service. To accurately compare rates, you have to include the capital portion of JCWs rates. The user charge rate prior to 2014 did not include a capital component as it does today. 1 is a drinking water provider for Johnson County. Pay My Bill; First Time User; C ontact Us The City requires a minimum of 24 hours to process requests. Our collection system is a huge investment worth $1.7 billion. City of Olathe is setting the standard for Excellence in Customer Service. New customers moving from outside Johnson County Wastewaters service area will be assigned a default value user charge that is equal to the average winter water use for all residential customers. {{model.setting.TopSearchEmptyCustomContent}}, Share & Bookmark, Press Enter to show all options, press Tab go to next option, Automatic Landlord Utility Transfer Application. No. City of Olathe is setting the standard for Excellence in Customer Service. The FOG division is a proactive program focused on the food service and commercial kitchen industry to help Today, dignitaries from various levels of government as well as community members gathered to celebrate the Administration Building Room: Hearing Room, Johnson County Wastewater's fats, oils and grease program back in full swing in 2023, Completion of Taxiway Bravo rebuild celebrated at the Johnson County Executive Airport, Board of Commissioners Business Session and Agenda Review, Support for intellectual and developmental disabilities, Start, stop or transfer wastewater service, Automated Information Mapping System (AIMS), Planning, Housing and Community Development, Community Developmental Disabilities Organization. Olathe Water Billing - Olathe, KS (Address, Phone, and Hours) If you dont fill your swimming pool during the winter months, it wont affect your water usage information for your wastewater bill. (For infrequently used drains try adding a tablespoon of vegetable oil along with the water to the drain. To remove a saved payment method, please contact Customer Service at 913-971-9311. City of Olathe is setting the standard for Excellence in Customer Service. JCW will continue to work closely with the BOCC to ensure the best interests and needs of customers are being addressed. The Household Hazardous Waste facility is located at JCW's Nelson Wastewater Treatment facility but is managed by the Johnson County Environmental Division. Utility Charges | City of Olathe This fee defrays costs for the state water office and the reservoirs that office maintains. Other Payment Methods U.S. Mail Utilize the remittance slip attached to your paper bill and mail a check to: Johnson County Wastewater PO Box 219948 Kansas City, MO 64121-9948 Phone 913-715-8500 Homepage | Johnson County Kansas The oil will act as a barrier and keep the water from evaporating so quickly.). Johnson County Wastewater only provides sanitary sewer services. Backup Prevention Program 913-715-8637. Forgot Password - Olathe, KS By investing a little at a time you get more out of the system by improving the durability, life and reliability of the countys assets, thus lessening the impact to rates. Apply today! After a thorough examination by an industry leader in utility rate analysis, JohnsonCounty Wastewatersubmits the Operation and Maintenance Budget and the user charge rates to the Johnson County Board ofCommissioners (BOCC), for approval. Increasing redundancy and reliability through project implementation and asset management. Water Service Charges**are designed to recover fixed costs incurred by the City for operating a potable water system, without regard to quantity of customer use. Enterprise funds fully recover their cost through customer fees. The default is based on the average residential winter water use for all residential customers. Select the payment method and click Continue. The increase in rates over the past two decades has climbed, but the comparison to the bill then versus now is not a clear-cut one. Select Yes for paperless billing. This is the best measure of the volume of drinkable water used at the property during the winter months that reasonably estimates the volume of wastewater discharged to the wastewater treatment facilities of Johnson County Wastewater. Envelopes are provided for your convenience. Bills will be due within 30 days of the billing date. The City operates two wastewater treatment plants and treats over two billion gallons of wastewater every year. Continue to protect public health and the environment by producing wastewater that meets all regulatory requirements. JCW crews may be cleaning lines in your area, which can occasionally cause this to happen. Footer menu. Phone (913) 971-9311; Fax (913) 971-9238; www.olatheks.org; Quick Links. This is a friendly reminder to all Town of Olathes Water, Sewer and Trash customers, utility bills are due on or before the 20th of every month, even if this day falls on a weekend. You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. Pay by US Mail Mail the lower portion of your bill along with a check or money order.
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